With a total investment of RMB500,000, Shangri-La Hotel, Guangzhou recently introduced a paperless check-in and check-out system that is the first in Guangzhou, and third in China within the Shangri-La group following two of its sister properties, the Kerry Hotels in Beijing and Shanghai.
The new technique has changed the traditional check-in and check-out process, allowing all information related to room reservations to be displayed on a tablet computer. Guests sign on the tablet with a stylus and receive bills electronically at a preferred e-mail address. This green system simplifies the check-in and check-out procedures and enhances the overall stay experience of guests.
"The new system greatly reduces paper wastage, resulting in a projected savings of 400,000 pieces of paper used annually based on last year's usage merely on check-in and check-out. In addition, the hotel has scheduled to put paperless techniques into the reservation system in the third quarter of 2012, further supporting our commitment to corporate social responsibility," said Frank Wen, general manager of Shangri-La Hotel, Guangzhou and vice president of the Southern China region.
Shangri-La Hotel, Guangzhou strives to provide guests comfort while protecting and caring for the environment, which includes regular green activities as well as energy-saving and emissions-decreasing projects. In December 2011, the hotel announced that it would cease serving shark fin in its restaurants and no longer accept new orders for shark fin products in banqueting. The hotel is also committed to eliminating the use of bluefin tuna and Chilean sea bass by the end of 2012.
As a certified ISO 14001 hotel, Shangri-La Hotel, Guangzhou ensures that no effort is spared when it comes to energy efficiency compliance. The hotel has installed a water treatment plant that allows it to use recycled water to irrigate the outdoor garden and putting green. Apart from this, all toiletry packaging that the hotel uses is made from biodegradable and compostable plastarch material (PSM), which degrades by around 70 per cent in 80 days.